hey i tried a lot of the things on how to fix my problem.. its not letting me use any buttons on my controller, the screen is stuck there. status code 351F 397F 2800 0F00 C000 0034.. i already read from xbox support & no luck
Hello Lafond08! The status code says you need to contact support for your issue. There a few ways you can do this.
Click on this link to either use Click to Chat or you can use Request a call. You can also call support by dialing 1-800-4MY-XBOX (1-800-469-9269)
I hope this helps. Let us know how it goes!
Error Code After Software Update
Contact Xbox Support using the Assistance section at the bottom of this page.
Ambassador Profile | @D3ATH_PRONE
2012-2013 Xbox 360 Dashboard Beta | 2014 Xbox ONE Update Preview
Hi, before you go sending your console in for repair did you try updating using a USB flash drive or cd as described in solution 5 in the following link.
I have used the USB method myself to resolve the error code you are getting on a few friends consoles.
CLICK for the latest Xbox Live Service Status.
CLICK if you need to start the repair process for your Xbox product.