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why does my xbox keep reading a xbox game as a dvd?

  • Level   1

just bought a new game and it says its an dvd.....

Verified Answer
  • Hi, it could be a faulty disc or the first sign that your console disc drive is starting to fail. Does this happen with other games or just this new game? Check the disc is clean, free from scratches and has no cracks in the centre of the disc etc.

    CLICK for the latest Xbox Live Service Status.

    CLICK if you need to start the repair process for your Xbox product.

All Replies
  • Hi, it could be a faulty disc or the first sign that your console disc drive is starting to fail. Does this happen with other games or just this new game? Check the disc is clean, free from scratches and has no cracks in the centre of the disc etc.

    CLICK for the latest Xbox Live Service Status.

    CLICK if you need to start the repair process for your Xbox product.