Error code 03-57-00 is preceded by the following message:
If you’re seeing this message and error code, it could mean one of the following things:
There is a problem with the disc (for example, it might be scratched or dirty).
The game you’re trying to play might have known problems.
Solution 1: Go to the Disc Drive Solution page
To resolve the disc error, try the Xbox Disc Drive Solution.
If you still experience the problem, try the next solution.
Solution 2: Request a repair
If the previous solution didn't resolve the problem, request a repair