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I forgot the 4 digit password to my xbox live. Help!

  • Level   1

Hey there,

I stopped playing live for about a month, and now I can't remember what my little code on the controller was, and now I can't sign in!

How do I get rid of the 4 digit password, or how do I change it?

Thanks!

-Monika

Verified Answer
    • Level   2
    • Verified Answer
    • Verified by

    Delete the profile from memory (profile only) and recover it.

    • Level   X
    • Verified Answer
    • Verified by

    In the 'My Xbox' channel of the dashboard, you can navigate to 'System Settings' and then 'Memory.' There, you should see profiles listed. Select your profile, and then delete the PROFILE ONLY.

    Mister Fitzer - Xbox Community Engagement

All Replies
    • Level   1

    ^ how do I do that?

    • Level   1

    I did that, it still asks for the passcode when I sign in. Now what?

    • Level   1

    I had the same issue, i had to delete my PROFILE and ITEMS, then recover my profile....

    Sucked loosing all my saves, sucked more not being able to get online tho....

    • Level   1

    yes deleteing the profile then recovering it again worked thanks alot 3 years i have wanted that account back lol and now it back online thanks =D

    • Level   1

    i just had this problem, thanks a bunch :D

    • Level   X

    Glad to hear you got it sorted! Please feel free to rate your forums experience. :-)

    Mister Fitzer - Xbox Community Engagement

    • Level   1

    Will It Remove All My Friends?

    • Level   S

    Hey there Beast! Deleting your profile will not remove any of your friends or achievements. All that is stored on our side, and you get a fresh copy any time you download your profile.

    • Level   1

    what about all my game data e.g fifa ?

    • Level   S

    Hi there! Be sure that you ask to delete the profile, but leave the data.  This will protect your save files.  You can make a fresh post if you need any further help with it.

    • Level   1

    Please send xbox 360 four digit password recovery solution to my gmail account [REMOVED - DO NOT POST EMAIL OR MS ACCOUNT] thank you.

    • Level   5

    Greetings SeanSykes!

    Do not post up sensitive information regarding your Microsoft account information.

    If you have locked yourself out when you try to sign in to LIVE using a passcode, you have to delete (Delete Profile Only) and recover it from LIVE servers. Here's how!

    If it is the family passcode, no one here can help you. To reset the family passcode you have to contact an official support agent.

    Unit A ₪ 

    • Level   1

    Thanks a lot ! This really helped :D