Sorry for not having replied in so long. I've been busy with other things (and playing on my computer instead of the Xbox). I made a call just after you replied on here, I believe I found the parent account but two people I talked to could not even get it to pull up in the databases, like it didn't exist. I know for a fact it was Xbox Live enabled, as it said so on the account.
I forgot the support ticket number from the phone call. But I have one from the most helpful online chat I had so far.
Support Ticket Number: 1172204139
Actually... These may be them, its from March sometime I believe. 1172815838 and 1172877959
The second one may be the guy who apparently, even though I told him the EXACT same things as the first person, said the information I gave him did not match the account. Also I'd like to just mention that the whole thing that they can't tell you even what you messed up is the stupidest freakin idea ever. Just sayin.
Sorry if I get upset talking about this, but since that update in November I haven't been able to use my account. My account with 26204 gamer points. My account with around 50 Rockband songs, maybe 3 full downloaded games, and numerous indie and arcade games. All of which, as of recently, no longer work.
I don't know if I mentioned earlier, but when I tried to log in, and it said accept the terms, after I pushed accept and it loaded the parent e-mail pop up for a bit another pop up appeared saying: "Cannot retrieve information from Xbox Live at this time," or something similar, and gave me the code 8015d080. Now during the phone call I was told this means my account is corrupted and I will probably just have to start I new one. I did some Googling just now and found out it normally means that it is deleted and irretrievable, usually due to the deletion of the e-mail associated with it or not having played for 3 months. However, neither of those apply to me. I had played the day before this occured, and my e-mail STILL works, because I can sign in here. That is why I believe the parent account is messed up. Which people kept arguing against it seemed.
Here is what was said about aging up the account, which I am still unsure if it can be done offline or not:
Rick: When I turn 18 I can have the parent account removed right? Or will that not work with this problem? If I set my age right it should be fine in May.
Valerie J: Yes, your account will age out of child account status.
Rick: And it won't need parental approval or anything to do that?
Valerie J: No, you will only need a new credit card to add to the account when you promote it to an adult account
And Rick is my dad's name, so it does remember a little of the parent account, which I find strange... I know I put my name and not his.
Again thank you so much for helping me. I will try to get screenshots later, I won't be home until midnight. Actually a video might be more helpful unless I take screenshots of each screen/pop up, but the e-mail one doesn't always last long.