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Game error-the game couldnt start please try downloading the game again

  • Level   1

This is the error that i am constantly getting when trying to join xbox live on my console i have tried lots of things including taking hardrive off and putting it back on restarting the console and clearing cache a number of times but with fail its really getting on my nerves now and wondering whether xbox live is actually worth the hassle this is the first time iv wanted to join xbox live to origanally when i clicked join i was made to download updates which i did with a few problems but it downloaded them in the end and have the new dashboard but now its just game error after game error iv even tried making a new account with still no luck im debating whether to get a playstation 3 as i heard they dont have that many problems and this one is really irritating me can someone help

All Replies
    • Level   5

    This error normally happens when you are running orginal xbox games on a machine that does not have the backward comparability software installed.

     

    Did you buy this console used? And/or did you buy the harddrive used? Have you connected your xbox to live to download the update or was it via a CD?

     

    also what games are you playing? It could be that they are not backwards compatible

     

    I have both a PS3 and and XBOX. I love both of them. And they both have their problems ;)

    Halo 4 Ambassador

    • Level   1

    i havent tried to play original xbox games on the console and yes it was a used console as far as i can remember i didnt have a disk in the console when downloading the updates or trying to join if i did then it would of been an xbox 360 game the games i havent tried yet as i dont have a gold membership to play them onling i cant even join to get a silver membership and i downloaded the updates from xbox themselves

    • Level   5

    I am guessing you recently bought this xbox then? I would suggest starting fresh and deleting all Xbox updates and game data.

     

    I would do this by reformatting the harddrive. You will lose all data when doing this. You can, if you wish, back up data onto a USB storage device.

     

    support.microsoft.com/.../906502 shows you the steps to reformat  a drive.

     

    after this I would connect the xbox to your network and re-download the updates needed and try again. Sadly this is the risk with buying a used system. I never suggest buying used. However if you do buy used then always be sure to test the system before you buy.

     

    if this still does not work I would return the system to the store (if it was bought from a store) and request a different system.  

    Halo 4 Ambassador

    • Level   1

    well its been a year since i brought it and dont live where i brought it from anymore and havent got the money to get a new one

    • Level   5

    Ah, and you just started having problems? Or you just tried to connect to live?

    Anyway I know you tried to clear your cache. However did you try to clear your cache and then recover your gamertag right after you cleared it?

    Halo 4 Ambassador

    • Level   1

    well i only downloaded the updates about 3 weeks ago cause i never had internet set up at my previous home so im new to xbox live and iv kept trying it but same error and yes i tried to recover it but the error crops up all the time it constantly says try downloadign game again i click yes and it goes to a white screen and says connecting to xbox live then it says downloading updates after about 5minites it sends me back to the dashboard where i try again only to be met by the same error

    • Level   5

    I see. your harddrive may need to be replaced. Do you have a friend with a 360? if so ask to borrow their harddrive and test it on your system

    Halo 4 Ambassador

    • Level   1

    OMG I have the same problem. I have a 4gb xbox slim and got a perfectly new hard drive and then i go and play a original xbox game. Then it comes up with error please try downloading again. Please can you fill me in with this. I really need ur help.

    Thanx guys

    • Level   X

    Hey mate, from where did you purchase your HDD? And did you by chance use a transfer cable with it? If so, was it an official first party Microsoft cable?

    Mister Fitzer - Xbox Community Engagement