Is there something wrong with the service? If not, how do I fix this?
There's definitely something wrong with the service. I'm getting the same error; my internet is working fine but after I tried to install the update, I lost my LIVE connection. No idea what's going on but it's pretty frustrating.
same here said internet is good but xbox live not working
the same error
I'm having the same issue as well.
Was online---->Xbox live disconnected--->Tested connection---->Need update---->Attempted to install update----->cannot install update----->restart console----->cannot connect to xbox live------->"cannot download update if unconnected to xbox live"-------->FUUUUUUUUUUU
Same problem here too, and now its saying that Live is down.
I'm getting this shenannigans as well.... i was gaming it up on skyrim talkin to ma bud and it just up and disconnected me. i went to reconnect and i got that darned message when i went to update :\
would like a response from an Xbox person here it would be nice to be able to fix this ***
same problem - Microsoft ready for the cloud! I think not!
Yep.. No worky. No happy.
I know me too! im on hold with Microsoft right now but it says 70 min wait :( my brother in the other room is downloading the new update just fine and for some reason my Xbox has the same code 3524-0000-0080-0200-8015-1909
Same thing is happening to me. I was online. I got signed out. I got the update. Now I can't connect to xbox live. My internet is fine though.