What Country/State/Province do you live in? NC
Modem brand & model number:
Router brand & model number: Ubee DDW3610
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?
Things you have tried: We have tried switching to wireless, turning off the router, restarting the xbox, checking test connection via xbox live. The computer is connected wirelessly so it's not an internet issue.
Is UPnP Enabled? Yes/no/Unknown Unknown
Do you have a NAT error? If so, what is your NAT? No
Any Error Codes you encounter: N/A
Who is your ISP(Internet Service Provider)? Time Warner
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)