What Country/State/Province do you live in? NCModem brand & model number: Router brand & model number: Ubee DDW3610If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?Things you have tried: We have tried switching to wireless, turning off the router, restarting the xbox, checking test connection via xbox live. The computer is connected wirelessly so it's not an internet issue. Is UPnP Enabled? Yes/no/Unknown UnknownDo you have a NAT error? If so, what is your NAT? NoAny Error Codes you encounter: N/AWho is your ISP(Internet Service Provider)? Time WarnerAfter you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)W: 0000-000BX: 0000-F001Y: 20A8-48E0Z: 0000-0000ID: FFFF-FFFFL: 0015-10F1Q: 0015-10F1T: WIREDA: 192.168.0.6/255.255.255.0G: 192.168.0.1D: 18.104.22.168/22.214.171.124
Greetings, Dez! Thank you for bringing this question to us. Can you tell me a little more about the issue? Are you disconnected from Netflix and Hulu immediately when you attempt to start the app or does this happen while watching shows? Does this occur with any other games or apps or is this unique to Netflix and Hulu. Let me know!
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Oh and try re-downloading your acc please let me know :) Yea my Level went up!!!!! :-)
Happy to help ;)
Hay dude hard luck there but I think this link may help you out support.xbox.com/.../cant-connect-to-xbox-live-wizard Hope this helps and good luck please report back :) Oh and hi Darcy and thanks for Verifying my last answer :)
Hey Dez! If you could reply to Mister Darcy's questions above that would be helpful! If BF Guy's suggestion to re-download your account is unsuccessful it would be a good step to try deleting the Apps (Netflix and Hulu Plus), clearing your system cache and then re-downloading the applications. Let us know how this turns out! :)
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