What Country/State/Province do you live in? NCModem brand & model number: Router brand & model number: Ubee DDW3610If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?Things you have tried: We have tried switching to wireless, turning off the router, restarting the xbox, checking test connection via xbox live. The computer is connected wirelessly so it's not an internet issue. Is UPnP Enabled? Yes/no/Unknown UnknownDo you have a NAT error? If so, what is your NAT? NoAny Error Codes you encounter: N/AWho is your ISP(Internet Service Provider)? Time WarnerAfter you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)W: 0000-000BX: 0000-F001Y: 20A8-48E0Z: 0000-0000ID: FFFF-FFFFL: 0015-10F1Q: 0015-10F1T: WIREDA: 192.168.0.6/255.255.255.0G: 192.168.0.1D: 22.214.171.124/126.96.36.199
Greetings, Dez! Thank you for bringing this question to us. Can you tell me a little more about the issue? Are you disconnected from Netflix and Hulu immediately when you attempt to start the app or does this happen while watching shows? Does this occur with any other games or apps or is this unique to Netflix and Hulu. Let me know!
How to use the forumsRetired Support Agent - No PMs please!
Oh and try re-downloading your acc please let me know :) Yea my Level went up!!!!! :-)
Happy to help ;)
Hay dude hard luck there but I think this link may help you out support.xbox.com/.../cant-connect-to-xbox-live-wizard Hope this helps and good luck please report back :) Oh and hi Darcy and thanks for Verifying my last answer :)
Hey Dez! If you could reply to Mister Darcy's questions above that would be helpful! If BF Guy's suggestion to re-download your account is unsuccessful it would be a good step to try deleting the Apps (Netflix and Hulu Plus), clearing your system cache and then re-downloading the applications. Let us know how this turns out! :)
How to use the forums
Hey i am having the same problem with my xbox live. It would randomly sign me out xbox live while i am watching hulu. It does it like every 15min its really pissing me off. How do i fix this problem
Hey there xxOI SOLExx801,
I'm sorry to hear about the issue. Since this thread is over 3 years old and the original poster has most likely been resolved, I would suggest creating a new thread detailing what you're experincing to receive individual support. Thanks in advance!
Do you have an idea to improve Xbox for everyone? Share it with us at Xbox Feedback!
How to Use the Forums!