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Can connect to xbox live but cant play online????

  • Level   1

I am on the same xbox live gold membership as my brother and dad. theirs work fine. I can connect to xbox live but wont let me play online. In the party options screen only local and system link are highlighted to select. what do i need to do to fix this??

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    • Level   X
    • Suggested Answer

    Hello Zander! Does this only occur in a particular game? Or in all games? Which games are you having issues with? Is your account set to allowed to play multiplayer titles in the Family Settings section?

    Emily - Program Manager @ Xbox, Xbox One Preview Program