1. modem and router are the same thing.
name-comtrend wireless adsl2+ router
2. Things i have tried are
xbox connection to default
3.upnp is enabled according to my friend that was trying to help figure it out. he has a degree in networking.
4.yes i am getting a nat error, when i do the test and it completes i get this message "you can connect to xbox live, but your current network configuration may limit your online experience select more info for a description of the problem and how you can fix it." i goto more info and it says "nat error consult your router or modems manual for steps to enable upnp, or open port 3074 if your router or modem doesnt support upnp. because of a setting on your router or modem, your nat type is moderate. this may cause problems with multiplayer games and chat. visit www.xbox.com/nat-help for mor help.
5.yes i have had errors at first i was getting the error for not being able to find an ip address but when my friend did the port forwarding and stuff we stopped getting that error now all we getting is the above listed nat error
6. my internet provider is pctc, price county telephone company.
7.error status report
w:0000 - 000B
X: 0001 -8005
Y: 20A8 - 4800
Z: 0000 - 0000
ID: 0007 - 0001
L: 0015 - 10F0
Q: 8007 - 0435
D: 22.214.171.124 / 126.96.36.199
there you go i hope that helps you with any info you need. if you need anything else let me know.. thanks again for all your help much appreciated