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error code 80151011

  • Level   2

I recently downloaded the beta update (after signing up for it) and now i keep getting the error message 80151011 after xbox asked me for my email and password. this means I cant use xbox live. is there any way to solve this or at least remove the beta update and revert back?

Verified Answer
  • Hello,

    first of all, this is the wrong forum. You should use the private Xbox LIVE Beta Update forum for your issue.
    Please use the following link: http://forums.xbox.com/xbox_forums/live_update_fall_2012/default.aspx

    Regards,
    UPS_Salla, Xbox Community Ambassador and Xbox LIVE Public Beta user

  • Hello,

    For any sort of issues with the dashboard, please make sure to consult this page here. There is a dedicated phone support / chat support side set for these types of issues.

    Phone Support is available for the Xbox LIVE Update Public Beta dashboard to get assistance on pre-release software questions. If you would like to contact our Customer Support Center, please use the methods below.
     

    • Worldwide: Go to http://support.xbox.com/contact-us (Select: Xbox 360 > System updates > Call Us.)
    • NOTE: Identify yourself as a Xbox LIVE Update Public Beta Dashboard user to the agent.
       

    Online Chat Support is available for the Xbox LIVE Update Public Beta dashboard to get assistance on pre-release software questions in English only and available worldwide. If you would like to chat online with our Customer Support Center, the following dedicated support chat option is available to directly assist with any issues related to Dashboard Preview.
     

    • Chat Support: Go to http://support.xbox.com/contact-us (Select: Xbox 360 > System updates > Start Chat.)
    • NOTE: Identify yourself as a Xbox LIVE Update Public Beta Dashboard user to the agent.
All Replies
  • Hello,

    first of all, this is the wrong forum. You should use the private Xbox LIVE Beta Update forum for your issue.
    Please use the following link: http://forums.xbox.com/xbox_forums/live_update_fall_2012/default.aspx

    Regards,
    UPS_Salla, Xbox Community Ambassador and Xbox LIVE Public Beta user

  • Hello,

    For any sort of issues with the dashboard, please make sure to consult this page here. There is a dedicated phone support / chat support side set for these types of issues.

    Phone Support is available for the Xbox LIVE Update Public Beta dashboard to get assistance on pre-release software questions. If you would like to contact our Customer Support Center, please use the methods below.
     

    • Worldwide: Go to http://support.xbox.com/contact-us (Select: Xbox 360 > System updates > Call Us.)
    • NOTE: Identify yourself as a Xbox LIVE Update Public Beta Dashboard user to the agent.
       

    Online Chat Support is available for the Xbox LIVE Update Public Beta dashboard to get assistance on pre-release software questions in English only and available worldwide. If you would like to chat online with our Customer Support Center, the following dedicated support chat option is available to directly assist with any issues related to Dashboard Preview.
     

    • Chat Support: Go to http://support.xbox.com/contact-us (Select: Xbox 360 > System updates > Start Chat.)
    • NOTE: Identify yourself as a Xbox LIVE Update Public Beta Dashboard user to the agent.
    • Level   2
    • Suggested Answer

    ok thanks

    • Level   1

    I am having the same problem I can't get on Xbox live or when I go to the link above there is nothing there! I called Xbox live and they told me they don't even have the status code in the system, so how do I fix the problem if no one knows how to fix it?????