The main point I am making here, is that I should not have to make a new thread about this!
If I search Xbox live for a stated standard error code, I should get all the details AND how to fix it, presented to me!
I searched for 8015D002 and found this thread, which seems logical to me! Except that there are no logical fixes here!
I should not get spun around in circles by fixes that make no-sense and don't work!
On that point I will make new thread, but if the support then tell me the same things as I am getting here, - I'll come back to ask you what's the point of it all?
Secondary Point on the 8015D002 & 3 issue: Why should I reset my password, when I can actually get access with my password?
I can also access all of my child accounts under my primary xbox live gold account. But, I cannot actually sign in with one of those accounts and play a game! The other two work fine! -
The account that is not working, demands to be signed in with email and password then goes error 8015D002 and sometimes 8015D003.
That one account won't let me sign in and is refusing my primary password and all combinations of emails and passwords I've ever used!
My security details are all up to date and complete. Except for, security keeps asking me to provide a trusted PC yet the system takes me no-further than a blank white page.
As it stands now, the most compelling link on that security page for me, is the 'close-account' link. It won't be long before I use that link and never return. Because I am sick of wasting my life week after week, sorting out these xbox live issues.
Wondering why I'm being so negative?
xBox support still have not solved my last issue of deleting my one-time-pass to BF3 Premium that came with my premium content game at £50. Where the support advice was to reset my system and clear the system cache etc. In order to solve a license transfer issue and access to my cloud saves.
After that I had no BF3 Premium access.(and still don't on my primary account)! As far as xbox live is concerned, the issue is closed! As far as I am concerned, it is xBox live's fault and they owe me a BF3 Premium access to my primary account, like I had when I installed it on the 28th Dec 2012. and like what was working for a week, before I followed xbox lives support advice!
Also, xbox live has lost two accounts worth of Skyrim saves where I personally was massively into it and had many hours invested in my game! But xbox live don't care about any of that! That's all another story altogether..
I will be seriously considering PS4 when that comes out!
A lot of my family have PS3's and have none of these issues!
So, just my past experience here and with xbox live has already killed off any enthusiasm I would have had for staying with xBox live past the advent of the PS4.. So it will probably be goodbye xbox live!
I've fixed xbox - live and PSN problems for others in the past, - PSN is far superior for fixing problems, as they actually direct your query via the error code to a sensible answer that actually works. Not, other members answering questions of what might or could be the answer.
When I first started having my BF3 (xbox live's one time pass) issues, I spent days requesting a call back, until I discovered they will not call the UK. So why doesn't xbox live just say that on the call back page! Computers are great you know, they have Geo-location and all sort of stuff that can tell where the visitor is seeing the page from!
I called PSN for a call back for someone-else recently and they returned my call within 30 minutes and had fixed the issue already, but still called as courtesy to say they'd fixed it! Xbox Live has never done for me!
Just another nail in xBox-lives coffin for me! Perhaps they should consider changing the name!