If you can’t join an Xbox LIVE party, try the following solutions.
Solution 1: Have everyone in the party test their Xbox LIVE connection
Someone in your party might have a Network Address Translation (NAT) problem. To find out, have everyone test their connection. Here’s how:
- Press the Guide button on your controller, go to Settings, and then select System Settings.
- Select Network Settings.
- Select Wired Network or your wireless network name (if you are prompted to do so).
- Select Test Xbox LIVE Connection.
A NAT warning appears as a yellow exclamation point:
If someone has a NAT warning: Have your friend try the solutions in the following article: Error: Your NAT type is set to strict (or moderate).
Solution 2: Use a broadband connection
You might experience problems joining parties if you are using a satellite connection or a 4G mobile broadband connection. We recommend using a broadband cable, DSL, or fiber Internet connection.
Frequently disconnected from Xbox LIVE?
If you are frequently disconnected from Xbox LIVE, see Troubleshoot Xbox LIVE game play and chat.
Xbox LIVE game play is slow
If Xbox LIVE party game play is slow, see Improve Xbox LIVE speed.