Overview

    • Level   X

    2Wire 3600HGV/3800HGV-B


     Login Information

    • Gateway - 192.168.0.1/192.168.1.254/192.168.254.254
    • Username - (Only if one was set) / (Bell) <Leave Blank>
    • Password - (Only if one was set) / (Bell) admin / Version 6+ uses a "System Password" printed on the device.

      

    How to Find SSID (Network Name)

    1. Open Web Browser.
    2. In the address bar of the browser enter in "gateway.2wire.net" (if this does not work, try one of the following IP addresses: (192.168.0.1/192.168.1.254/192.168.254.254)
    3. From the menu at the top select Home Network.
    4. From the sub-menu select Wireless Settings.
    5. If it asks for a password check the side of the device.
    6. The SSID is located on this page labeled Network Name.

     

    How to Find the Wireless Passphrase (WPA/WEP)

    1. Plug the computer into the LAN port of the device via an ethernet cable.
    2. Open Web Browser.
    3. In the address bar of the browser enter in "gateway.2wire.net" (if this does not work, try one of the following IP addresses: (192.168.0.1/192.168.1.254/192.168.254.254)
    4. From the menu at the top, select Home Network.
    5. From the sub-menu, select Wireless Settings.
    6. If it asks for a password check the side of the device.
    7. Scroll down to the section labeled Wireless Security.
    8. If password is set to "Use Default Encryption Key", check the side of the device for a 10-digit number in brackets between the 2 barcodes (may be listed as wireless passphrase).
    9. If Password is set to "Use Custom Encryption Key", the password will be in the box labeled "Key" (password will be starred out and a new password will need to be entered.  For every character entered 3 stars will be added).

     

    Changing Wireless Security Type/ Disabling Wireless Security

    1. Plug the computer into the LAN port of the device via an ethernet cable.
    2. Open Web Browser.
    3. In the address bar of the browser enter in "gateway.2wire.net" (if this does not work, try one of the following IP addresses: (192.168.0.1/192.168.1.254/192.168.254.254)
    4. From the menu at the top select Home Network.
    5. From the sub-menu, select Wireless Settings.
    6. If it asks for a password check the side of the device.
    7. Scroll down to the section labeled Wireless Security.
    8. In the Authentication drop down menu select desired encryption type. (To remove the wireless security, uncheck the Enable box under Wireless Security).
    9. Click the “Use custom pass phrase” radio button.
    10. Enter the desired wireless password into the “Key:” box.
    11. Click Save.

     

    MAC Filtering

    1. Open Web Browser.
    2. In the address bar of the browser enter in "gateway.2wire.net" (if this does not work, try one of the following IP addresses: (192.168.0.1/192.168.1.254/192.168.254.254)
    3. From the menu at the top select Home Network.
    4. From the sub-menu select Wireless Settings.
    5. If it asks for a password check the side of the device.
    6. Click the “EDIT MAC FILTERING” button.
    7. Make sure this is set to disabled.
    8. Click Save if any changes were made.

     

    Change Wireless Channel

    1. Plug the computer into the LAN port of the device via an ethernet cable.
    2. Open Web Browser.
    3. In the address bar of the browser enter in "gateway.2wire.net" (if this does not work, try one of the following IP addresses: (192.168.0.1/192.168.1.254/192.168.254.254)
    4. From the menu at the top select Settings.
    5. From the sub-menu select LAN.
    6. From the sub-sub-menu select Wireless.
    7. If it asks for a password check the side of the device.
    8. Scroll to the section labeled Network, and from the drop down menu labeled Wireless Channel, select the desired channel. (Channels 1,3,9,11)
    9. Click Save.

     

    Change Wireless Mode

    1. Open Web Browser.
    2. In the address bar of the browser enter in "gateway.2wire.net" (if this does not work, try one of the following IP addresses: (192.168.0.1/192.168.1.254/192.168.254.254)
    3. From the menu at the top select Home Network.
    4. From the sub-menu select Wireless Settings.
    5. If it asks for a password check the side of the device.
    6. Scroll to the section labeled Additional Settings, and from the drop down menu labeled Wireless Mode, set it to "802.11g".
    7. Click Save.

     

    Change Wireless Band (Width)

    *This device only supports 20Mhz*

     

    DHCP Reservation

    1. Plug the computer into the LAN port of the device via an ethernet cable.
    2. Open Web Browser.
    3. In the address bar of the browser enter in "gateway.2wire.net" (if this does not work, try one of the following IP addresses: (192.168.0.1/192.168.1.254/192.168.254.254)
    4. From the menu at the top, select Settings.
    5. From the Sub-Menu Select LAN.
    6. From the Sub-Sub-Menu Select IP Address Allocation.
    7. If it asks for a password check the side of the device.
    8. Choose the Xbox.
    9. From the Address Assignment drop down select Static IP Address.
    10. Set the IP Address you wish for the Xbox to have.
    11. Click Save.

             

            UPnP

            *There is no option to change UPnP on this device.*

             

            DMZ

            1. Open Web Browser.
            2. In the address bar of the browser enter in "gateway.2wire.net" (if this does not work, try one of the following IP addresses: (192.168.0.1/192.168.1.254/192.168.254.254)
            3. From the menus at the top select Firewall.
            4. From the sub-menus select Applications, Pinholes and DMZ. (if your Internet Service Provider is Bell, this will be labeled as Application Support.)
            5. If it asks for a password check the side of the device.
            6. In step 1, select the IP Address/MAC Address/Host Name of the Xbox.
            7. In step 2, select Allow All Applications (DMZplus Mode) at the bottom.
            8. Select Done.

             

            Disable DMZ

            1. Open Web Browser.
            2. In the address bar of the browser enter in "gateway.2wire.net" (if this does not work, try one of the following IP addresses: (192.168.0.1/192.168.1.254/192.168.254.254)
            3. Click on Firewall.
            4. Click on Applications, Pinholes and DMZ.
            5. If it asks for a password check the side of the device.
            6. Select Reset All Firewall Settings in the top right corner.
            7. Select Continue.

             

             Port Forwarding

            1. Plug the computer into the LAN port of the device via an ethernet cable.
            2. Open Web Browser.
            3. In the address bar of the browser enter in "gateway.2wire.net" (if this does not work, try one of the following IP addresses: (192.168.0.1/192.168.1.254/192.168.254.254)
            4. Click on Settings.
            5. Click on Firewall.
            6. Click on Applications, Pinholes and DMZ.
            7. If it asks for a password check the side of the device.
            8. Click on the device from the device list or specify an IP address.
            9. Click on Allow Individual Applications.
            10. Click add a new user-defined application.
            11. Fill in the information for port forwarding.
            12. Click Done.

             

            Disable Port Forwarding

            1. Open Web Browser.
            2. In the address bar of the browser enter in "gateway.2wire.net" (if this does not work, try one of the following IP addresses: (192.168.0.1/192.168.1.254/192.168.254.254)
            3. Click on Settings.
            4. Click on Firewall.
            5. Click on Applications, Pinholes and DMZ.
            6. If it asks for a password check the side of the device.
            7. Click Reset All Firewall Settings in the top right corner.
            8. Click Continue.

             

             Firewall

            *This device has no Firewall settings that need adjusting.*

             

            How to Find Firmware Version

            1. Open Web Browser.
            2. In the address bar of the browser enter in "gateway.2wire.net" (if this does not work, try one of the following IP addresses: (192.168.0.1/192.168.1.254/192.168.254.254)
            3. From the menu at the top select System.
            4. From the sub-menu select Summary.
            5. If it asks for a password check the side of the device.
            6. The Firmware Version is located on this page under Network at a Glance labeled Software.

             

            Firmware Update

            *Firmware update is not available in this device.*

             

            Restore Factory Defaults

            *Please have PPPoE information available, if you do not have this, please contact your ISP.*

            1. Plug the computer into a LAN port via an ethernet cable.
            2. Locate the reset button on the device.
            3. With a paperclip/pen/toothpick hold down the reset button down for 30 seconds.
            4. Wait for the lights to return to normal before attempting to access the firmware.

             

            Bridging Guide

            *This feature is not available on this device*

            Although DMZ may have some of the same functions.

              

            Known Issues

            Parental Controls and Downloads: This device may ship with Parental Controls, not visible to the consumer, which will prevent downloads over 2GB in size.

             

            Manual IP: This device may periodically not respond to DHCP requests from the Xbox. If the Xbox intermittently stops obtaining an IP address, it may be necessarily to assign the Xbox manual IP settings with an IP between the range of 192.168.1.1 and 192.168.1.63. This is due to the fact that all other IP addresses are reserved for DHCP usage by the gateway and will cause conflicts if assigned to the Xbox.

             

            Multiple Console Support

            Confirmed: No

            *Because it will not consistently work without NAT issues* 


             


             


            2Wire/Pace 3600/3800 HGV-B AT&T/Bell V6+

             

            How to find SSID (Network Name)

            1. Open Web Browser.
            2. In the address bar of the browser enter in "gateway.2wire.net" (if this does not work, try one of the following IP addresses: (192.168.0.1/192.168.1.254/192.168.254.254)
            3. From the menu at the top select Settings.
            4. From the sub-menu select LAN.
            5. From the sub-sub-menu select Wireless.
            6. If it asks for a password check the side of the device.
            7. The SSID will be located on this page labeled Network Name (SSID).

                   

                  How To Find Wireless Passphrase (WPA/WEP) 

                  1. Plug the computer into the LAN port of the device via an ethernet cable.
                  2. Open Web Browser.
                  3. In the address bar of the browser enter in "gateway.2wire.net" (if this does not work, try one of the following IP addresses: (192.168.0.1/192.168.1.254/192.168.254.254)
                  4. From the menu at the top select Settings.
                  5. From the sub-menu select LAN.
                  6. From the sub-sub-menu select Wireless.
                  7. If it asks for a password check the side of the device.
                  8. If password is set to "Use Default Encryption Key", check the side of the device for a 10-digit number in brackets between the 2 barcodes (may be listed as wireless passphrase).
                  9. If Password is set to "Use Custom Encryption Key", the password will be in the box labeled "Key" (password will be starred out and a new password will need to be entered.  For every character entered 3 stars will be added).

                   

                  Changing Wireless Security Type/ Disabling Wireless Security

                  1. Plug the computer into the LAN port of the device via an ethernet cable.
                  2. Open Web Browser.
                  3. In the address bar of the browser enter in "gateway.2wire.net" (if this does not work, try one of the following IP addresses: (192.168.0.1/192.168.1.254/192.168.254.254)
                  4. From the menu at the top select Settings.
                  5. From the sub-menu select LAN.
                  6. From the sub-sub-menu select Wireless.
                  7. If it asks for a password check the side of the device.
                  8. In the Authentication Type drop down menu select desired security encryption. (To turn off the security select Disabled in the Wireless Security drop down menu).
                  9. Select the Use custom Wireless Network Key radio button.
                  10. Enter desired wireless password.
                  11. Select Save.

                   

                  MAC Filtering

                  1. Open Web Browser.
                  2. In the address bar of the browser enter in "gateway.2wire.net" (if this does not work, try one of the following IP addresses: (192.168.0.1/192.168.1.254/192.168.254.254)
                  3. From the menus at the top select Settings.
                  4. From the sub-menu select LAN.
                  5. From the sub-sub-menu select Wireless.
                  6. If it asks for a password check the side of the device.
                  7. Select the “Edit Blocked/Allowed Device List”
                  8. If checked, uncheck the Enable box.
                  9. Select Save.

                   

                  Change Wireless Channel

                  1. Plug the computer into the LAN port of the device via an ethernet cable.
                  2. Open Web Browser.
                  3. In the address bar of the browser enter in "gateway.2wire.net" (if this does not work, try one of the following IP addresses: (192.168.0.1/192.168.1.254/192.168.254.254)
                  4. From the menu at the top select Settings.
                  5. From the sub-menu select LAN.
                  6. From the sub-sub-menu select Wireless.
                  7. If it asks for a password check the side of the device.
                  8. Scroll to the section labeled Network, and from the drop down menu labeled Wireless Channel, select the desired channel. (Channels 1,3,9,11)
                  9. Select Save.

                   

                  Change Wireless Mode

                  1. Plug the computer into the LAN port of the device via an ethernet cable.
                  2. Open Web Browser.
                  3. In the address bar of the browser enter in "gateway.2wire.net" (if this does not work, try one of the following IP addresses: (192.168.0.1/192.168.1.254/192.168.254.254)
                  4. From the menu at the top select Settings.
                  5. From the sub-menu select LAN.
                  6. From the sub-sub-menu select Wireless.
                  7. If it asks for a password check the side of the device.
                  8. Scroll to the section labeled Advanced Settings, and from the drop down menu labeled Wireless Mode, select 802.11g.
                  9. Select Save.

                         

                        DHCP Reservation

                        1. Plug the computer into the LAN port of the device via an ethernet cable.
                        2. Open Web Browser.
                        3. In the address bar of the browser enter in "gateway.2wire.net" (if this does not work, try one of the following IP addresses: (192.168.0.1/192.168.1.254/192.168.254.254)
                        4. From the menu at the top select Settings.
                        5. From the Sub-Menu Select LAN.
                        6. From the Sub-Sub-Menu Select IP Address Allocation.
                        7. Choose the Xbox.
                        8. From the Address Assignment drop down select Static IP Address.
                        9. Leave the WAN IP Mapping to its default setting.
                        10. Select Save.

                         

                        UPnP

                        *There is no option to change UPnP on this device.*

                         

                        DMZ

                        1. Open Web Browser.
                        2. In the address bar of the browser enter in "gateway.2wire.net" (if this does not work, try one of the following IP addresses: (192.168.0.1/192.168.1.254/192.168.254.254)
                        3. From the menu at the top select Settings.
                        4. From the sub-menu select Firewall.
                        5. From the sub-sub-menu, select Applications, Pinholes and DMZ.
                        6. In step 1, select the IP Address/MAC Address/Host Name of the Xbox.
                        7. In step 2, select Allow All Applications (DMZplus Mode) at the bottom.
                        8. Select Save.

                         

                        Disable DMZ

                        1. Open Web Browser.
                        2. In the address bar of the browser enter in "gateway.2wire.net" (if this does not work, try one of the following IP addresses: (192.168.0.1/192.168.1.254/192.168.254.254)
                        3. From the menu at the top select Settings.
                        4. From the sub-menu select Firewall.
                        5. From the sub-sub-menu, select Applications, Pinholes and DMZ.
                        6. In step 1) select the blank spot.
                        7. Select Save. 

                         

                        Port Forwarding

                        1. Open Web Browser
                        2. In the address bar of the browser enter in "gateway.2wire.net" (if this does not work, try one of the following IP addresses: (192.168.0.1/192.168.1.254/192.168.254.254)
                        3. Click on Settings.
                        4. Click on Firewall.
                        5. Click on Applications, Pinholes and DMZ.
                        6. Click on the Xbox from the device list or specify an IP address.
                        7. Click on Allow Individual Applications.
                        8. Click add a new user-defined application.
                        9. Fill in the information for port forwarding.
                        10. Click Done.

                         

                        Disable Port Forwarding

                        1. Open Web Browser.
                        2. In the address bar of the browser enter in "gateway.2wire.net" (if this does not work, try one of the following IP addresses: (192.168.0.1/192.168.1.254/192.168.254.254)
                        3. From the menus at the top select Settings.
                        4. From the sub-menu select Firewall.
                        5. From the sub-sub-menu, select Applications, Pinholes and DMZ.
                        6. In step 1) select the Xbox from the device list.
                        7. In the Hosted Applications box highlight the rules and click Remove.
                        8. Select Save.

                         

                        Firewall

                        *This device has no Firewall settings that need adjusting.*

                         

                        Firmware Update

                        *Firmware update is not available in this device.*

                         

                        How to Find Firmware Version

                        1. Open Web Browser.
                        2. In the address bar of the browser enter in "gateway.2wire.net" (if this does not work, try one of the following IP addresses: (192.168.0.1/192.168.1.254/192.168.254.254)
                        3. From the menu at the top select Settings.
                        4. From the sub-menu select System Info.
                        5. From the sub-sub-menu select Status.
                        6. If it asks for a password check the side of the device.
                        7. The Firmware Version is located on this page labeled Software Version.

                               

                              Firmware Update

                              *Firmware update is not available in this device.*

                               

                              Restore Factory Defaults
                              *Please have PPPoE information available, if you do not have this, please contact your ISP.*

                              1. Plug the computer into a LAN port via an ethernet cable.
                              2. Locate the reset button on the device.
                              3. With a paperclip/pen/toothpick hold down the reset button down for 30 seconds.
                              4. Wait for the lights to return to normal before attempting to access the firmware.

                               

                              Bridging Guide

                              *This feature is not available on this device*

                              Although DMZ may have some of the same functions.

                               

                              Multiple Console Support

                              Confirmed: No

                              *Because it will not consistently work without NAT issues* 

                               

                              Known Issues

                              Parental Controls and Downloads: This device may ship with Parental Controls, not visible to the consumer, which will prevent downloads over 2GB in size.

                               

                              Manual IP: This device may periodically not respond to DHCP requests from the Xbox. If the Xbox intermittently stops obtaining an IP address, it may be necessary to assign the Xbox a manual IP setting with an IP address within the range of 192.168.1.1 and 192.168.1.63. This is due to the fact that all other IP addresses are reserved for DHCP usage by the gateway and will cause conflicts if assigned to the Xbox.

                              Wireless:  Having trouble connecting wirelessly?  If your security type is set to WPA2 or WPA/WPA2 please try switching it to just WPA.

                              Device Manual

                               

                              **Note:The 3600HGV is identical to the 3800HGV-B, except that the components for the HPNA over Coax, Broadband (WAN) port, and the USB port have been removed. There are no other differences.**

                               

                              Click HERE to access the Device Manual.

                               

                               

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