Restore Factory Defaults

    • Level   9

    Login Information

    • Gateway - 192.168.1.254
    • Username – N/A
    • Password - Access code: Access code is unique to each modem and is printed on the side of the gateway

    Restore Factory Defaults

    Through Firmware

    1. Plug the computer into a LAN port via an ethernet cable.
    2. Open a web browser.
    3. Enter http://192.168.1.254 into the address bar (Or click the link). Enter the Access code on the side of the gateway.
    4. Select Diagnostics across the top.
    5. Select Resets from the sub tabs
    6. Select “Reset Device”.
    7. Wait for lights to turn off then return to normal.

     

    Through Hardware

    1. Plug the computer into a LAN port via an ethernet cable.
    2. Locate the reset button on the device.
    3. With paperclip/pen/toothpick hold down the reset button down for 30 seconds.
    4. Wait for lights to turn off then return to normal.