I keep attempting to cancel my auto-renewal of Xbox Live, but every time I click to change the status to "off," I'm prompted to a page that says I am in the middle of a waiting period to update my security info. It says the updates will take effect on 6/12/2013, but that is a few days after my Xbox Live is scheduled to renew, and I do not want it to be renewed. All other forms of support are unavailable, please help.
Suggest you contact a Billing Agent. You can choose Option 1 after finding your country's support line: See http://tinyurl.com/XBLnumbers ...
but a faster way to speak to an Agent is to go to http://xbox.com - sign in there if you can - then go to support.xbox.com/contact-us Click on Request A Call and type in a few lines explaining your issue and you will get called back quicker than if you waited in queue on hold.
Support: tinyurl.com/XBLnumbers or Request A Call support.xbox.com How to get FreeLIVE j.mp/XVriY7