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Why is it saying my card details are invalid, when they're not?

  • Level   1

I get in from work, and as usual turn my xbox on expecting to be able to talk to my mates and see how there days been, and it says theres a problem with my payment option.

I check every detail on my card, and its all correct, yet theres still a problem!!Angry

I'm a uk  user and theres never been a problem till now

 

SOMEONE HELP!!!!!Crying

All Replies
    • Level   1

    oh and i know theyre isnt a problem with my payment option because i had to get 1000 microsoft points to get the new COD black ops maps

    • Level   4

    have you recieved a new debit card from your bank recently? has the "issue number" changed? or the three didgit security code on the back?

    • Level   S
    • Suggested Answer

    You can check https://billing.microsoft.com or call phone support to see if there is a billing violation or payment method issue.