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Error code 8015D02E?

  • Level   1

Whenever I try to download my gamertag: N00b Cake77 on my xbox console, it gives me the error code 8015D02E. When I try to sign in to the xbox website, it says my account is being blocked.
I have already tried asking if my account is suspended in the 15-My LIVE account has been suspended forum, yet was rejected because my account is not being suspended. I'm looking for an answer on what is happening to my account. Thanks.

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    • Level   5
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    Please don't reply to threads that are old.  Instead, please post your own thread if you're having issues. :)

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    • Level   2

    Okay, it because your Live email account is blocked. you will have to unblock it .

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    • Level   1

    I know that it is blocked, my email account for the live account is also blocked. Thats why i need to know how to unblock the live account because i cant reset the password because i dont have access to my email account.

    • Level   5
    • Suggested Answer

    Hi there Ornery!  Please have a look at this article for that error code ( Thanks!  :)

    • Level   1

    Hey Ornrey, im expericening the same problem to a T. I cant accese the email either, u have to call the support line, and go threw all the BS. if u can answer your security question try that, i thought i knew mine but i was wrong.  Ive called the line like 5 times, if u have the last 4 digits of the card on the account and its exp date, i was told that that info can verrify who u are.