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80151909

  • Level   2
I have tried multiple times to download or even create a new profile and i keep getting "sorry Xbox live profiles can not be downloaded right now. Try again later. 80151909 How do I get this to work?
Verified Answer
    • Level   S
    • Verified Answer
    • Verified by

    Hello everyone!

    We have heard from our engineers, that this issue is resolved. If anyone is still experiencing this error code, please let us know.

    Thank you!

All Replies
    • Level   5

    Currently, Xbox LIVE is having difficulties with people signing in. That page can be seen Here">Here. They are fixing the problem as we speak actually!

    • Level   5
    • Suggested Answer

    I'm sorry, the text messed up. Here

    • Level   1

    It keeps saying 80151909 how do I fix the prob this is getting me mad

    • Level   1

    Same problem.  80151909.  Can't log in.

    • Level   1

    Hi.....i have the problem 80151909......how i can fix that

    • Level   4

    They need to fix this ASAP.  Why does it say xbl is up and running when it's screwed up????

    • Level   4

    Do hey even read these????

    • Level   1

    I've got it too.

    • Level   9
    • Suggested Answer

    Yes, they do. It's an Emerging Issue and LIVE agents are collecting data

    Support: tinyurl.com/XBLnumbers or Request A Call support.xbox.com   How to get FreeLIVE j.mp/XVriY7

    • Level   S
    • Verified Answer
    • Verified by

    Hello everyone!

    We have heard from our engineers, that this issue is resolved. If anyone is still experiencing this error code, please let us know.

    Thank you!

    • Level   9
    • Suggested Answer

    1) Tap the silver Xbox Guide button on the controller, go 2 clicks right to Settings, pick System Settings.

    2) Select Storage (or Memory if Storage).

    3) Move over any hard drive or memory unit (not the Cloud) & press (Y) on your controller & pick Clear System Cache.

    4) When asked to confirm storage device maintenance, choose Yes.

     

    Re-download

     

    1) Tap the silver Xbox Guide button

    2) Select Download Profile (and if you don't see it, press the blue X button to make sure you're not signed in) and proceed with Profile Download.

    3) Enter the Microsoft Account addresse for your Xbox LIVE gamertag when asked.

    4) Enter the password for the Microsoft Account.

    4A) If your account is an Xbox LIVE child account, the parent’s Windows Live ID & password is required as well to download your profile.

    5) Pick the storage device for your profile (choose Hard Drive if you have one, or Memory Unit if you don't have a Hard Drive).

    6) When the download completes you will be asked if you want the console to remember your password. If it's your home console, I'd say yes, otherwise I'd think carefully about leaving my profile unprotected on somebody else's Xbox!

    7) Sign in, and retry.

    Support: tinyurl.com/XBLnumbers or Request A Call support.xbox.com   How to get FreeLIVE j.mp/XVriY7

    • Level   1
    • Suggested Answer

    I just redownloaded my profile (after reseating the HDD with console off), worked just fine.

    • Level   1

    hey viroplex....does that reset your saved games or anything cause i have about 30 games on my hard drive that i dont want to loose but i do want to get rid of this stupid code.....

    • Level   S

    Hi G3rfalcon,

    No worries. Redowloading your profile will not affect your games library. 

    • Level   1

    I tried this and I think they messed up,I got an error code 80151909 and I tried everything and nothing helped it says my console wont connect to the internet,I tried deleting my profile and redownloading but it says the connection isn't working please help