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Security proof error code 80151011 HELP!!!!!!

  • Level   1
Ok these new security proofs ... Told me my password was incorrect,thats not the case as its the same to log into here to post?! Wiped my profile off the HDD and attempted to re-download it to have these error codes telling me either : My passwords wrong or my profile can't be downloaded right now. Also I've changed my password to see if that helped, NOPE! Any thoughts would be greatful
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    • Level   2

    visit account.live.com . click on cant access account. walk through password recovery form. after logging in make sure there is an alternate email and a phone number. Make sure your xbox is off while navigating the website.

    If you still need help xbox support will be more than willing to help you through the website

    18004639269 or support.xbox.com/.../contact-us to request a call

    Microsoft is doing a security check to make sure your account is secure is all.