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i bought a xbox with a console ban can this be removed?

    • Level   1

    i recently bought an xbox un knowingly it had a console ban and there is no way of getting my money back i bought the xbox for me and my son i would love to know if there is anyway that the console ban can be removed so that it can be used to play online

    • Level   X

    Apologies, but we cannot lift bans for consoles purchased second-hand. When a console is banned, that ban remains in place regardless of ownership. Microsoft recommends only buying consoles from authorized Xbox 360 retailers. The warranty on a second-hand console is void, and the purchaser assumes the risk for any previous modifications. If you purchase a console that has been previously suspended, you will not be able to connect to Xbox LIVE.

    Please see the following links for more information:

    www.xbox.com/.../consoleban

    support.xbox.com/.../xbox-live-console-ban