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Xbox freezes on startup

  • Level   1
My son got an Xbox for christmas, a basic 4gig model. The thing worked like a champ until 2 days ago when it required an update for Xbox live. I downloaded the update, the console restarted and froze. It freezes every time I turn it on within seconds. I bought a 320 gig HD for it yesterday hoping that it would read to the new HD and resolve the issue. Nada. I have done everything I know to do. Tried reinstalling the console software from flash drive and from DVD. Still nothing. It literally freezes before I can scroll over to setting and try and dump the cache. Any suggestions would be appreciated. Kyle
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    • Level   V
    • Suggested Answer

    Here is a list of steps to try.  If they don't work you may have to send it in for a repair.  

    support.xbox.com/.../screen-freeze-article

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