This question has suggested answer(s)

Cant connect to xbox live, error code:831188FB

  • Level   1

My friend had a password on his Xbox 360, before he signs in so only he can access it.

He typed in the password and he recieved the error code: Sorry please try again later error code:831188FB

I was wondering if anyone could tell me what this code means, or how to resolve it?

All Replies
    • Level   5
    • Suggested Answer

    I'd start by clearing the system cache (it's just updates plus other temporary files, nothing that's at all important to anyone) by:

     

    1) Tap the silver Xbox Guide button on the controller, go right 2 clicks to Settings, pick System Settings.

    2) Select Storage (or Memory).

    3) Move over any hard drive or memory unit (not the Cloud) & press (Y) on your controller & pick Clear System Cache.

    4) When asked to confirm storage device maintenance, choose Yes.

     

    If that doesn't fix it *please* first

    1) go to http://www.xbox.com/accounts & click on Sign in at upper right - if you can't sign in then STOP: DON'T delete your profile. Please call Xbox Support http://support.xbox.com/contact-us for help with your account. If you can sign in, delete & redownload your profile on your Xbox this way:

    2) Go to Settings

    3) pick System

    4) choose Storage

    5) pick All Devices

    6) choose Gamer Profiles

    7) pick the gamertag

    8) choose Delete, and

    9) pick Delete Profile Only. This deletes the profile but leaves saved games and achievements. Now, re-download your profile.

     

    Re-download

    1) Tap the silver Xbox Guide button

    2) Select Download Profile (and if you don't see it, press the blue X button to make sure you're not signed in) and proceed with Profile Download.

    3) Enter the Windows Live ID for your Xbox LIVE gamertag when asked.

    4) Enter the password for the WLID.

    4A) If your account is an Xbox LIVE child account, the parent’s Windows Live ID & password is required as well to download your profile.

    5) Select the storage device for your profile (choose Hard Drive if you have one, or Memory Unit if you don't have a Hard Drive).

    6) When the download completes you will be asked if you want the console to remember your password. If it's your home console, I'd say yes, otherwise I'd think carefully about leaving my profile unprotected on somebody else's Xbox!

    7) Sign in, and play!

    Support: tinyurl.com/XBLnumbers or Request A Call support.xbox.com   How to get FreeLIVE j.mp/XVriY7

    • Level   5
    • Suggested Answer

    I'd start by clearing the system cache (it's just updates plus other temporary files, nothing that's at all important to anyone) by:

     

    1) Tap the silver Xbox Guide button on the controller, go right 2 clicks to Settings, pick System Settings.

    2) Select Storage (or Memory).

    3) Move over any hard drive or memory unit (not the Cloud) & press (Y) on your controller & pick Clear System Cache.

    4) When asked to confirm storage device maintenance, choose Yes.

     

    If that doesn't fix it *please* first

    1) go to http://www.xbox.com/accounts & click on Sign in at upper right - if you can't sign in then STOP: DON'T delete your profile. Please call Xbox Support http://support.xbox.com/contact-us for help with your account. If you can sign in, delete & redownload your profile on your Xbox this way:

    2) Go to Settings

    3) pick System

    4) choose Storage

    5) pick All Devices

    6) choose Gamer Profiles

    7) pick the gamertag

    8) choose Delete, and

    9) pick Delete Profile Only. This deletes the profile but leaves saved games and achievements. Now, re-download your profile.

     

    Re-download

    1) Tap the silver Xbox Guide button

    2) Select Download Profile (and if you don't see it, press the blue X button to make sure you're not signed in) and proceed with Profile Download.

    3) Enter the Windows Live ID for your Xbox LIVE gamertag when asked.

    4) Enter the password for the WLID.

    4A) If your account is an Xbox LIVE child account, the parent’s Windows Live ID & password is required as well to download your profile.

    5) Select the storage device for your profile (choose Hard Drive if you have one, or Memory Unit if you don't have a Hard Drive).

    6) When the download completes you will be asked if you want the console to remember your password. If it's your home console, I'd say yes, otherwise I'd think carefully about leaving my profile unprotected on somebody else's Xbox!

    7) Sign in, and play!

    Support: tinyurl.com/XBLnumbers or Request A Call support.xbox.com   How to get FreeLIVE j.mp/XVriY7

    • Level   1

    hello .. im tryin to add xbox.live gold membership to this profile and always show me error code bcoz i tried before adding from my visa and i wrote few wrong words and i deleted all information from my consle and i still have same problem so please i need answer as soon as possible. thanks

    • Level   1

    Hi ive got the 831188FB error iam part of the public beta  cant get on live

    • Level   S

    Hello xRDSx MAFIA and Richie boyd! Could I please have you each create your own threads in this forum? This will allow us to help you individually! Make sure to include a detailed description of your issue, the error code you receive and any steps you've already tried. Thank you!

    • Level   1

    This still didn't work please I need help.

    • Level   S

    Hi Winded! Please go ahead and create a new thread, detailing your issue a bit more, as well as any troubleshooting you have tried. We will get right on it. Thanks!