recently been trying to get onto xbox live. I have tested the connection to my internet and it is fine. However at the bottom of the "test connection" section it says "service alert matchmaking". Sometimes i have been able to get online in halo 4 , most of the time recently though i have not been able to get on the xbox live marketplace , and it always is asking for my email and password now. I am not to sure what i should do, its very annoying, and really would like to get it fixed. And after i try to sign in, itll say my gamertag has X amount of friends online and that im signed in, however a screen comes up saying "sorry there was a problem, please try again later"..and i don't know when later will come, because i have retried signing in several, several times, and it will not let me for whatever reason.
If you have any idea about what to do please contact me asap.
First of all Xbox live is having a matchmaking service alert most people are unable to connect with each other in multi-player games this will be resolved shortly.
secondly go to www.xbox.com and click on support then on the Right side it will have a tab for error codes use that this tab lists the different codes and how to fix them.
hope that helped
http://xbox.com/status shows the matchmaking problem - when that clears you're ready to try again.
Support: tinyurl.com/XBLnumbers or Request A Call support.xbox.com How to get FreeLIVE j.mp/XVriY7
Please clear your system cache and then roll back the most recent update. Go to Settings>System>Storage and put in the following button code on your controller: Left Bumper, Right Bumper, X, Left Bumper, Right Bumper, X
After your Xbox restarts, accept to redownload the update.