I was playing and the power went out for half a second and when i went to turn it on after a little bit it wouldn't turn on so i checked the power brick and it wasn't on. I unplugged everything and plugged it back in and it's still not working. what do i do?
You will want to register your console at http://myservice.xbox.com and setup a replacement power supply be sent to you
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Have you tried to see if it works with other power outlets?
Its not plugged into a surge protector is it?
don't ever plug your x1 into a surge protector. it already has one in the power brick...
Good luck, unfortunately you'll need it. Mine failed Dec 17th. Despite constant contact and assurances of being escalated, to this day I've have yet to receive a power supply, or even contact from this supposed tier 3 advocacy team. Just more assurances from agents not authorized to actually do anything.
the power supply has a fuse in it, unfortunately the power brick is sealed. You will have to get a service request #, you will have to pay to ship it and get insurance and a tracking number.
The Warranty Center in Houston has been known to lose items that customers have sent them. Mine included! This then will create a nightmare for you and you will have to wait over a month before any action from a advocacy team will take place. These are cold hard facts!
as H3LLspawn and I can verify! Good luck and may god be with you because it will take God to help you!