I've had had an 'offline' account on my Xbox console for a while now. The other day I purchased an xbox live subscription online, but when I try to log into the 'Join Xbox' section on the console, I keep getting an error "This Windows Live ID is associated with another gamertag."
If at all possible, I would like to have the online activity put onto my gamertag on the console, so I can keep my acheivments and gamer scores. This account has not even been signed in as Xbox live, if that helps at all?
Hello,Sorry, it's not possible to merge profiles (offline/online, or online/online etc). What you can do though is take the offline profile online with and register it with a new e-mail address and after that contact phone support to cancel your gold membership so customer service can give you a token for the remainder of the membership so you can put it on the correct profile.There wouldn't be any other way to do this unfortunately.
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Unfortunately you cannot merge profiles.
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It's not possible to merge accounts, same goes for MS Points
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