everytime i try to download xbox live information(email/and password)i get an error code:8015D002
Hey there bud!
The following is a document based on your error code. Hope this helps, keep us posted!
If you see error code 8015D002 when you try to sign in to Xbox LIVE, there’s a problem with your account.
Read this page to learn more about error 8015D002 and what you can do about it.
Error code 8015D002 contains the following message:
Account does not exist.
Status Code: 8015D002
If you get this message and error code, it means there’s a problem with your account. For example, the security information for your account may need to be updated.
To resolve this issue, try the following solutions. If a solution does not resolve the issue, go to the next solution.
Solution 1: Verify your Microsoft account security information
Follow these steps:
Solution 2: Delete and re-download your Xbox LIVE profile
For help, see Download, move, or delete your Xbox LIVE profile.
Solution 3: Clear the system cache
To clear the system cache, follow these steps: