I got an E-Mail with a redeem code for the "Souls Pack", for Ascend: Hand of Kul but when I tried to use the code it does not work.
Do I have to wait for the game to come out first to use the code on 9-25-13? (a few days) If that's why then i'm not worried.
I'm only wondering if the code is bad or not. Upon redeeming the code it gives me this message,
"There is a problem with the offer associated with this code." Please let me know if you know anything.
Not to worry as your not alone. For whatever reason Signal Studios sent the codes out before they could actually be used. Microsoft Support stated that "Those codes will most likely be activated after the game is out of Beta and officially released." If you still have problems once the game is released please created a new thread. Thank you,
Like my answer? "Like" my post!Customer Service Is Not a Department... It's an Attitude!