yesterday i was using my profile on my xbox. today i tried to go on it but my profile was not there so i tried to download it and it said Sorry, xbox live profiles can't be downloaded right now. try again later. 80070571
Hi there! Can you try restarting your network hardware? To do so, you'd just remove the power from both your modem and router, then reapply it a few moments later. Wait a few minutes, restart your console, and try again. :)
Emily - Program Manager @ Xbox, Xbox One Preview Program
Also, make sure you do what Miss Portia said first, and if that doesn't work, then try to clear your cahce, and restore your netword settings to factory default on your console and re-testing your Xbox Live connection. Thanks!
Xbox Community Ambassador
I've done both of those and I'm still unable to download my profile.....I had no issues at all prior to the new dashboard update. I have an xbox upstairs and 1 downstairs and I play on the upstairs one but watch Netflix downstairs....so I use to recover my gamertag with NO issues at all. since that update I have not been able to download my profile....same thing different name I know just getting VERY annoyed now.
go figure I tried doing both again right after I made this post and it worked LMAO it figures I finally complain about it and it works thanks for the help guys
Check you HDD for a corrupt GT in gamer profiles
Delete corrupt profile and re-download
Sorry to be the barer of bad new, this is an emerging issue. Please contant xbox customer support so they can escelate your issue, to a specialist team. there is no current fix for this issue. Xbox is aware of it. there are about a string of two or three other Status codes that have similar issue attached to them.
Only Troubleshooting steps you can do is delete your profile if it is in the storage, clear the system cache, delete andy marketplace sytem dats (found in system items in storage/memory), restart console and try to recover if that does not work then please try to change the Password on your account at xbox.com to see if by updating your profile information it recognizes the change. if that does not work call into support to have your issue escelated.
Clear the system cache, remove hard drive and insert a USB stick. Configure the USB and attempt the download again. This will resolve it. You can then move the profile back onto the hard drive. Tried and tested!
I deleted the corrupted profile only, then re-downloaded profile.
everything now works !
How do you delete the corrupted profile from the xbox itself? My son keeps getting this same error code
Under the profile section you should see the corrupt profile. Delete and re-download.
ur not the only 1, its happening to me right now!
ok first u go into console settings/ storage/ hard drive/ gamer profiles and delete the corrupt file. then download ur profile
thanks so much every one i deleted corrupt profile and then downloaded my profile and every thing is ok now. thanks again
I had the same problem when I got my new xbox all of the content was corrupted on one of my accounts which made me extremly mad I thought the same thing would have happend right now I was playing Call of Duty Modern Warfare 3 I rage quit and turned off my xbox it would not stop making the noise when you turn the system on so i unpluged the power cable and now i got back on and my account was corrupted but before even looking at what rod mellers said i did what he said after i noticed his answer but im glad my content isnt corrupted
Go into settings/storage/profiles. You should see your profile "corrupted." Delete the corrupted profile (profile only, not profile and content). Then, after you have deleted your profile, try to download it. This should wor
Thank's guys i'm super happy that i found a way ( ;