How to Find SSID (Network Name)
How to Find Wireless Passphrase (WPA/WEP)
Changing Wireless Security Type/Disabling Wireless Security
Change Wireless Channel
Change Wireless Mode
Disable Port Forwarding
How to Find Firmware Version
*Firmware updates are installed automatically by the Internet Service Provider.*
Restore Factory Defaults
*This feature is not available on this device*
On February 15, 2014, Microsoft released a mandatory system update for the Xbox One that also addresses an issue impacting multiplayer gaming over Wi-Fi. Specifically the Xbox One issue affected Arris XB2 (TG852/TG862) integrated wireless gateways being used in areas that support IPv6 enabled broadband. Xbox One consoles not using WiFi, or other Comcast Gateways or service areas were not affected. For more information about the patch please visit Xbox One operating system versions. Comcast and Microsoft have collaborated closely since this issue was discovered and are happy to report that this issue has been resolved.
Multiple Console Support
We have confirmed that this network device is unable to support more than one console with an Open NAT.
Click here to go to a user guide for this device.