Whenever I try to download my gamertag: N00b Cake77 on my xbox console, it gives me the error code 8015D02E. When I try to sign in to the xbox website, it says my account is being blocked.I have already tried asking if my account is suspended in the 15-My LIVE account has been suspended forum, yet was rejected because my account is not being suspended. I'm looking for an answer on what is happening to my account. Thanks.
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Xbox Community Ambassador
Okay, it because your Live email account is blocked. you will have to unblock it .
I know that it is blocked, my email account for the live account is also blocked. Thats why i need to know how to unblock the live account because i cant reset the password because i dont have access to my email account.
Hi there Ornery! Please have a look at this article for that error code (www.xbox.com/.../What-To-Do) Thanks! :)
Hey Ornrey, im expericening the same problem to a T. I cant accese the email either, u have to call the support line, and go threw all the BS. if u can answer your security question try that, i thought i knew mine but i was wrong. Ive called the line like 5 times, if u have the last 4 digits of the card on the account and its exp date, i was told that that info can verrify who u are.