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My xbox reverts back to the dashboard seconds after selecting play game

  • Level   1

So when I open my tray put a game in(Any game) it either says "Open Tray" or it says "Play Game" when it says play game I select play game of course then it gose to a black screen, disconnects me from xbox live, then returns to the dashboard. Can anyone explain my problem or can tell me how to fix it?

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    • Level   4
    • Suggested Answer

    Hello there!

    Sorry for any inconvenience you are facing! In relation to your issue with the 'Open tray' reading on you console, view here to find out the best solution for your situation! In relation to your connection issue, try this link and see if it helps you in any way!

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