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  • Level   1

Can anyone help me out? I cant connect to the net and XBOX lIve but i am getttng the ICMP error message. The problem is that i live in an apartment complex and i dont plug into a router or modem. I plug directly into the wall. What steps do i need to take in order to get connected? Thanks.

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    • Level   X
    • Suggested Answer

    Unfortunately this would require communicating with your network administrator in order to perform some steps:

    Emily - Program Manager @ Xbox, Xbox One Preview Program