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dead rising 3 season pass problem

  • Level   1

i have attempted to download the season pass for deadrising 3 on the xbox one numerous times, but everytime it says it cant authorise the payment method, i have money in my bank account but it wont let me download the season pass, can you help?

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    • Level   1
    • Suggested Answer

    Try changing the card your account is linked to and make sure your details are correct and things like expire dates are correct.

    • Level   7
    • Suggested Answer

    As stated above make sure your card details are correct and make sureyour billing adress is up to date. You can do that at this link commerce.microsoft.com/.../PaymentInstrument

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    The gamer formerly known as 24.

    • Level   1

    I had the same problem. Here's what you do.

    1. Go to my games and apps.

    2. Go to the game and hit menu.

    3. show all add-ons.

    4. Season pass is installed but you have to go to each of the other DLCs and install them individually.

    Hope this helps.

    • Level   1

    I previously downloaded the season pass on my other Xbox One, but now I want to download it on my new Xbox One. It says that I haven't paid for it but I have.

    • Level   S

    Heya Maxben22.

    This thread is over two years old, be sure not to bump older threads. So that we can best help you out please create a new thread. If you had another account on your Xbox One, be sure to make sure that the season pass wasn't purchased on that.

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