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Xbox One Playing with caption on xbox video

  • Level   1

There is one particular movie that I own through xbox video that continuously plays with spanish closed captions on my xbox one. The movie is transformers dark of the moon. I have all CC settings turned off and the movie was purchased with only english language. I don't know why it's playing with these captions but it only happens on my xbox one. It is extremely annoying and it only happens to this one movie. Please help me!

All Replies
    • Level   2

    same issue here

    Xbox 360 Dashboard Beta 2011, 2012, 2013

    Xbox One Update Preview

    Enforcement United Beta

    EX Xbox Community Ambassador

    • Level   X

    Hey guys, I've located the problem and fixed it.  Give it a couple hours to update and try playing it again.  

    Microsoft Movies & TV Team

    .:This posting is provided as-is with no warranties, and confers no rights:.